Last updated: June 2026 — Australia
This Privacy Policy explains how Dude, It's Firing! ("we", "us") collects, uses, stores, and discloses personal information from users in Australia, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
| Information | Why we collect it |
|---|---|
| Name | To personalise your welcome message and communications |
| Mobile number or email address | To deliver surf condition alerts |
| Selected surf spots | To determine which conditions to monitor and alert you about |
| Subscription tier and payment details | Processed securely by Stripe — we do not store your card details ourselves |
We use your information solely to operate the Service: sending you surf alerts for your selected spots, sending account-related communications (such as a welcome message or renewal notice), and improving the accuracy of our alert system. We do not sell your personal information to third parties.
We share limited information with the following third-party service providers, solely to operate the Service:
Some of these providers may process data outside Australia. Where this occurs, we take reasonable steps to ensure the overseas recipient handles your information consistently with the Australian Privacy Principles, as required under APP 8.
We take reasonable technical and organisational measures to protect your personal information from misuse, loss, or unauthorised access. No method of electronic storage or transmission is ever 100% secure, and we cannot guarantee absolute security.
Under the Australian Privacy Principles, you have the right to access the personal information we hold about you and to request corrections. To do so, or to make a privacy complaint, contact us at [email protected]. If you're not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
You can unsubscribe at any time via the link in any message we send, or by replying STOP to an SMS. Upon unsubscribing, we retain minimal records as required for legal and accounting purposes, and otherwise stop using your information to send further alerts.
We may update this Privacy Policy from time to time. Material changes will be reflected here with an updated date.
Questions about this Privacy Policy can be sent to [email protected].